Welcome to Wolngarin Holiday Resort, Noosa
We wish you a warm welcome!
The following is offered as a guide to the services and facilities available to you at Wolngarin Holiday Resort as well as in Noosa and beyond. Please see us at reception if you would prefer a printed copy of this compendium.
Enjoy your stay with us, Your hosts,
Carolyn and Mark Jupp
Reception hours:
Our reception is open from 8-5 Monday- Friday, 8-2 Saturday and 9-1 Sunday and Public Holidays. In the event we are not in the office during these hours we are contactable by phone, text or email. For an emergency outside these hours please ring any of the numbers below.
Reception: 0413 184 559
Carolyn: 0419 719 993
Mark: 0409 906 002
Email: holiday@wolngarin.com
Check-in and arrival information:
Check-in time is after 2:00pm.
For your convenience we provide a complimentary starter kit of items in your apartment such as tea bags, coffee, sugar, milk, soap, washing up detergent, toilet roll and a kitchen tidy bag. Additional items can be purchased from the reception or local supermarkets. See price list.
There is free Wi-Fi in your unit as well as the pool area. A QR code is provided as well as a password. Please ask reception if you need assistance.
Each unit is allocated a single parking space. Additional vehicles must be
parked on the road. Please do not park in other units‘ parking spaces or on the grassed areas around the complex. If we have vacancies and you need two spaces we will assist if we can.
Guests can receive a change of fresh linen if the stay is longer than 8 days, once a week. Come to reception and let us know when a change is needed. If a change of linen is required outside these times or within 7 days, please see the price list.
Check-out and departure information:
Check out time is before 10:00am.
Late check-out requests are subject to availability and may incur additional charges. For guests with an afternoon or evening departure, you are welcome to leave your luggage in reception and use the pool.
On departure, please check:
You have all your personal belongings, ensure all rubbish and food is removed from your apartment, air-conditioners are turned off, all dishes washed and dried (or in the dishwasher and the dishwasher turned on), replace any furniture you may have rearranged, apartment locked and the keys placed in the black drop box outside reception if we’re not there. Any streaming services logged into on the Smart TV please be sure to log out before you leave. Rubbish and recycling bins can be found between Units 10-11. Please note, if additional cleaning is required, additional charges will be made on your credit card.
Please report any accidental breakages so these can be replaced. On departure please try and leave the room in the condition in which you found it, fair wear and tear accepted.
Rubbish and Recycling area:
The rubbish and recycling bins are located between Units 10 and 11. It is a requirement that rubbish be cleared each day from your Unit, including the day of your departure, and placed in plastic bags before disposal in the rubbish bins. Please do not leave rubbish outside your Unit as it attracts insects. Please freeze any seafood leftovers and ask the reception about disposal.
Hot Water:
Each apartment is fitted with a 50 litre HWS. These are a fast re-heat design so if all the water is used, we suggest you wait 30 mins to allow the water to re-heat. Please note that using the hot water selection on the clothes washing machine will use up most of the water in one cycle. We have pre-set the adjustable thermostat (where available) to be as close as possible to KidsSafe recommendations (i.e. 50-55ºC).
Laundry:
Each unit is equipped with a washing machine, dryer and ironing board. Due to the possibility of overflowing please do not leave the washing machine operating when the unit is unattended.
Pool:
The pool area is available from 8am-9pm daily and the spa is available from 3pm-8pm daily.
No Smoking Policy:
Wolngarin Holiday Resort is a Smoke-Free property. Thank you for NOT SMOKING in our apartments, or anywhere on the property, common areas, poolside or gardens.
Clothes Drying:
Airdryers are provided in your unit. There is also a clothes drying line located at the end of Unit 25 with pegs provided.
Maintenance:
Please notify reception of any maintenance that requires attention in your unit, or any broken or malfunctioning items.
Security:
Please be aware it is your responsibility to ensure your sliding doors are secured by the latch and key locked at ALL times. All the sliding windows are fitted with security screens. Management is not responsible or liable for any loss or damage.
Damages:
Any damages to the unit or its contents, including but not limited to, breakages and dirty or stained carpets caused by you or your guests must be paid for before departing unless otherwise agreed. In the event of damages being identified after your departure you must settle the cost of repairs within 7 days of notification.
Ambulance, Fire Brigade, and Police dial 000.
In the event of a fire notify reception or for an outside line, Dial 0 then 000 and vacate your unit immediately. If you are required to evacuate the complex you are asked to make your way across Munna Crescent to the children’s play area in the park, where a roll call will be taken. Fire Extinguishers are located by the BBQ’s and in the tennis racquet storage area behind Reception.
Local medical services:
Noosaville 7-Day Medical Centre
Corner Thomas and Mary Streets, Noosaville 5473 4100
Noosa Hospital
111 Goodchap Street, Noosaville. 5455 9200
LiveLife Pharmacy
Noosa Village Shopping Centre
Gibson Rd, Noosaville. 5449 9049
There is free Wi-Fi in your unit as well as the pool area. A QR code is provided as well as a password. Please ask reception if you need assistance.
No Party Policy:
Wolngarin Holiday Resort strongly enforces a NO PARTY POLICY. Please note that no more than the registered number of guests are allowed in the apartment after 9.30pm. Guests are not permitted to hold any social gatherings in the apartment, or on common property, which would cause noise thereby interfering with the peace and quiet of other resort guests.There will be no prior warnings, only immediate eviction with no refunds on accommodation.
Babysitting:
A local babysitting service is available if you fancy a night out. We recommend www.nanniesofnoosa.com 1300 659 619
BBQ:
Complimentary BBQ facilities are available for guests in the pool area. This area is available for your enjoyment between the hours of 8am and 9.30pm.
Lighting instructions are displayed above the BBQ’s. Please leave the BBQ’s clean when finished. Please return any cutlery, crockery and plates to the appropriate unit if taken to the BBQ area.
Beach Towels:
The white bath towels provided are not to be used on the poolside. If you need a beach towel for use at the pool or beach, these can be hired from reception for $5.00 each for the duration of your stay.
Bike Hire:
There are many great bike trails in Noosa which are suitable for all levels of fitness. You can hire bikes from companies such as EcoTek Electric Bikes
https://www.ecotekk.com.au , BikeOn https://www.bikeon.com.au and various bike shops.
Boat/ SUP Hire:
Be your own captain and round up the crew for a fun day on the water and
explore the waterways and canals at your leisure. No license required. Boats and stand up paddle boards can be hired from any of the boat sheds along Gympie Terrace. Chat with us at Reception as there are a variety of different vessels to choose from.
Ferry Service:
Catch the Noosa Ferry from the Noosa Marina at Tewantin or one of the seven stops along the river, and discover the beautiful waterways and townships at your own pace. It’s a great day out! Ask at reception for ferry times and prices.
Tennis, books and games:
Our reception has a wonderful library of books for you to choose from. Feel free to grab or swap a book for your stay. We also have some board games to help entertain on the very rare rainy day, as well as tennis rackets and balls to use for the half-court. A public basketball court and children’s play park is located across from the resort on Munna Cr.
Supermarkets, bakeries, butchers and bottle shops:
Woolworths is located in the Noosa Village Shopping Center on Mary St which is a 20 minute walk from the resort or 3 minute drive. The supermarket closes at 9pm Mon to Sat, and 6pm Sundays. The shopping centre also has a Post Office, Butcher, Bakery, Bottle Shop, Pharmacy, a lovely cafe and various other stores. There is a great organic shop “Organika” located just before Woolworths on Gibson Rd. for lovely local organic produce. Additionally there is Aldi at 201 Weyba Rd, Noosaville which is open from 8.30am to 8pm, or Coles at Noosa Fair Shopping Centre.
Airport transfers:
If you require an airport transfer please let us know and we can arrange our friendly driver John for you. You may see John from time to time cleaning the pool or attending to the gardens in the morning.
Community By-Laws:
This resort complex is governed by the Body Corporate and Community Management (BCCM) Act 1997. The Resident Manager being the Body Corporate Manager has the authority of the owners to enforce the By- Laws as defined. This authority applies to all registered guests and visitors residing and/ or accessing this resort complex. A full copy of the Body Corporate By-Laws is available for your information from Reception.
Pool Rules:
Children under the age of 12 may only use these facilities when supervised by their OWN parent or guardian. The adult is required to be inside the fenced area and not watching from a vantage point outside of the fence. The pool area is available for your enjoyment from 8am until 9.00pm and the spa is available from 3pm until 7.30 pm daily. Glass or crockery items are not to be taken in or around these areas. Food and alcohol are not to be consumed in the pool area apart from the BBQ area, and tables. Persons using these facilities do so at their own risk.
Fishing:
The Noosa River is regarded by many as the best fishing on the East Coast of
Australia with its large expanse of rivers and lakes providing safe family fishing. There are quite a few good spots within a short stroll from the resort.
National Park Walk:
Located at one end of Park Hastings Street and also accessible from Sunshine Beach to the south, the park attracts bushwalkers, nature lovers, picnickers and surfers.
Set out on foot to follow one of the many tracks around the rocky headland. You’ll find some stunning hidden beaches along the way, with the park also featuring some amazing views of the coastline. Look out for resident wildlife, including bush turkeys (if you haven’t already seen them meandering around the Resort!) kookaburras, goannas and koalas. Between June and November, Humpback whales can be viewed as they cruise along the coastline. Grab a map of walking trails at the park Information Centre and wander along one of the easy to moderate walking tracks that wind along the coast, through rainforest and open woodlands. Longer tracks lead out through open forest where a great variety of wildflowers can be observed in winter and spring. The coastal track from the park Information centre to Dolphin Point is paved and suitable for assisted wheelchair and stroller access. Toilet facilities at the park are also wheelchair accessible.
Wolngarin:
The Developer of Wolngarin was from North Queensland, and named the Resort “Wolngarin” after an Island off the coast near Mission Beach. Wolngarin is part of “The Family group of Islands” which were discovered in 1770 by Captain James Cook. The largest of the islands he named “The Father Isle”, now Dunk Island, the 2nd largest island he named “The Mother Isle” now Bedarra Island and the smaller islands were the children, of which Wolngarin was one. Geographically, the island of Wolngarin lies just off Dunk Island, the largest of the group, and is not much more than an isolated rock mass known locally as “the Forty-foot Rock”, however a list of local aboriginal place names for Dunk Island describes Wolngarin as “Palm with coconut-like fronds.”
Cruise the Waterways:
Join a cruise or simply hop on the Noosa Ferry for a sunset cruise to discover the picturesque natural surroundings of the river systems.
Horse Riding:
Experience the thrill of horse riding on the beautiful white sandy beaches of the Noosa North Shore.
Deep Sea Fishing:
Dont be at the next BBQ talking about the one that got away! Head out on a deep sea fishing charter in the company of experienced crew members and chase snapper, coral trout, marlin and mackerel.
Noosa to Hervey Bay – 2hrs 38 minutes – 193kms
Noosa to Rainbow Beach – 2hrs – 140kms
Noosa to Maroochydore – 35mins – 73kms
Noosa to Mooloolaba – 40mins – 40kms
Noosa to Montville and Maleny – 1hr – 60kms
Noosa to Nambour – 36mins – 41kms
Noosa to Brisbane – 2hrs – 131km Brisbane Airport – 1hr 30mins – 129km
Noosa to Gold Coast – 2hrs 40mins – 210kms
There are plenty of sustainable transport options and ways to get around Noosa, so you can get back to simplicity during your holiday in Noosa and leave the car (and parking stress) behind! From the picturesque Noosa Ferry, to the GO Noosa free holiday and weekend buses, eco-friendly electric scooters, and e-bikes available for hire, and good old-fashioned walking, there are options to suit every type of traveler in Noosa.
GO Noosa Free Weekends aims to provide a relaxed and convenient traveling experience that helps locals and visitors better access busy locations at peak traffic and parking times.
Weekend travel will be free on the 626, 627, 628, 629 and 632 Translink services.
Go Noosa Holidays during Christmas and Easter include select free buses and the Go Noosa Loop Bus.
Get your exercise and avoid the traffic by walking or cycling www.noosa.qld.gov.au/services-facilities/parks- facilities/walking-cycling-routes
Spend more time at the beach and less time looking for a park. Get there even faster on an e-bike or e-scooter. Park front and centre at one of our many convenient bike rack locations along Hastings Street, Main Beach and the Noosa National Park. There are several push bike, e-bike and scooter hire operators across the Shire. Bike On, Eco Tekk, Spoke N Trail, Le Cyclo Sportif, Arcadia Travel, Livelo Road Bike Hire Noosa, Oggy E-Scooters
BEACH TOWELS $5.00
SHAMPOO, CONDITIONER, SOAP, BODY WASH PACK $ 5.00
LAUNDRY DETERGENT $2.00
DISHWASHING DETERGENT SACHET $ 1.00
TOILET PAPER PER ROLL $ 1.00
If extra linen and towels are required outside of your normal complimentary linen change pls see below:
QUEEN SHEET $4.00
SINGLE SHEET $3.00
PILLOW CASE $1.00
BATH TOWEL $3.00
BATH MAT $3.00
HAND TOWEL $2.00
TEA TOWEL $1.00
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27 Munna Cres, Noosaville QLD 4566
Compendium by Comworks